Privacy Policy

How we collect, use, and protect your information

This privacy policy (Cambodia Carbon Registry Privacy Policy ) applies to all personal information collected by the Royal Government of Cambodia (RGC) , through the Ministry of Environment (MoE) , including without limitation, by way of the Cambodia Carbon Registry website located at [insert URL if applicable] (Website ).

The Cambodia Carbon Registry (CCR) recognizes the importance of your privacy and that you have a right to control how your personal information is collected and used. We know that providing personal information is an act of trust, and we take that seriously. Unless you directly give us consent to do otherwise, the CCR will only collect and use your personal information as set out below.

Collection of Information

The CCR collects personal information from users of the Website, stakeholders, strategic partners, and other individuals. We collect this information when it is necessary for achieving the CCR’s mission of managing Green House Gas Emission Reduction (GHG ER) projects and facilitating the issuance, transfer, retirement, and cancellation of carbon credits.

The CCR may collect personal information about you, including, for example:

  • Your contact details such as name, email address, phone number, mailing address;
  • Employer and title;
  • Any additional information required to verify identity or comply with Know-Your-Client (KYC) requirements. In particular, the CCR may collect personal information:
  • When you use the Website, in which case our system may automatically collect information relating to your visit to that website, such as your IP address;
  • When you fill in or complete reports, surveys, questionnaires, as well as contact and/or registration forms;
  • When you upload or input information or documents to the Website;
  • When you submit an application (and are authorized) to use any of our services; and/or
  • During face-to-face meetings, email correspondence, or telephone conversations.

If you do not provide the CCR with all requested personal information, you may not be able to take full advantage of the CCR services or resources (including the provision of information and other services made available by way of the Website), to upload or input information to the Website, or to participate in GHG ER projects or related activities.

Our Use of Cookies

Cookies are pieces of information that a website transfers to your computer's hard drive for record-keeping purposes. Most web browsers are set to accept cookies. The CCR uses cookies to make your use of the Website, resources, and services as convenient as possible. Cookies in and of themselves do not personally identify users, although they do identify a user's browser. Cookies are useful to estimate the overall number of users of the Website and determine traffic patterns through the Website.

If you do not wish to receive any cookies, you may set your browser to refuse cookies, but this may affect your ability to take full advantage of the services and resources on the Website.

Using Your Personal Information

Our purposes in collecting information about you can include:

  • Inviting you to participate in surveys, initiatives, or other activities related to GHG ER projects;
  • Providing stakeholders with access to CCR services and resources;
  • Compiling, managing, and analyzing reports, questionnaires, and surveys completed by you and producing reports based on your responses;
  • Responding to stakeholder queries or requests for information that you may direct to us;
  • Administering and maintaining the Website
  • Improving CCR services and resources.

Disclosing Personal Information

In order to deliver services and provide access to resources to you (including via the Website), and to improve those services and access, we may sometimes disclose your personal information to third parties such as:

  • Affiliates, partners, service providers, independent contractors, consultants, off-site security storage or IT providers, website hosts, and other partners of the CCR;
  • Relevant government agencies, including international organizations like the United Nations Development Programme (UNDP), where required for compliance with applicable laws or regulations.

We may also share and disclose non-personal, de-identified, and aggregated information for the purposes of research and promotional activities. For example, we may disclose aggregated data from website visitor reports, event registrations, stakeholder queries, and surveys that you complete, and make such data available on the Website or through other mediums.

In addition, the CCR may disclose personal information in connection with:

  • A sale or transaction involving all or a portion of the business;
  • Where required by applicable law.

Storage and Security of Your Personal Information

The CCR will endeavor to take all reasonable steps to keep secure any user information and to keep this information accurate and up to date. Your information is stored on secure servers that are protected in controlled facilities. We require our employees and data processors to respect the confidentiality of any personal information held by the CCR.

Please note that the CCR may use overseas facilities to process or back up its information. As a result, we may transfer your personal information to overseas facilities for storage. However, this does not change any of our commitments to safeguard your privacy.

Links to Other Websites

The CCR provides, through the Website, access to third-party websites where content is not controlled by the CCR. These linked websites are not under the control of the CCR, and we are not responsible for the content or the conduct of the organizations accessed via links to such third-party websites through the Website. Before disclosing your personal information on any website, we suggest you examine the terms and conditions and privacy policy of that website.

Future Changes

The CCR may, from time to time, amend this Privacy Policy. Any such amendments will be posted on the Website and will take effect at least fourteen (14) days after such posting. Please therefore keep checking this CCR Privacy Policy to ensure you are aware of the terms of the current version.